Policies

EXCHANGES ONLY: 

No refunds will be accepted. The Eye Candy Project will accept exchanges within 10 days of receipt of your item(s).  Item(s) must be in ORIGINAL condition.  A request for an exchange must be made by email within 10 days of receipt of package. Please make sure that all items are properly packaged with padding and in a box to ensure against damage in transit. The buyer is responsible for return shipping charges. Shipping charges are non refundable.

 

DELIVERIES:

Although we typically ship with in 24-48 hours please note that items may take 2-3 weeks to deliver. Custom orders may take a little longer.  Thank you in advance for your patience.

 

REPAIRS: 
We are happy to attempt to repair any worn or used merchandise purchased from The Eye Candy Project. After all … we want you to love and enjoy your purchase. Shipping charges for repairs are the responsibility of the customer.

Please include a check for return shipping charges and a copy of your invoice. If you do not have the original invoice please include your full contact information.


PLEASE NOTE: Pending the nature of the repair there may be a repair charge. Some items may not be able to be repaired.

 

Send Exchanges or Repairs to:

The Eye Candy Project

34 Stonewall Drive

Livingston, NJ 07039

 

PRICE ADJUSTMENTS:
Prices are subject to change. The Eye Candy Project is unable to offer price adjustments.

 

PAYMENT AND PRIVACY:

The Eye Candy Project gladly accepts major credit cards.  Please be assured that your order will be processed through secure severs and that your privacy is protected by SSL technology.

 

We completely respect the confidentiality of personal information that identifies you and we treat that information responsibly.  Your information will never be shared with anyone!

 

IMPORTANT:

The Eye Candy Project reserves the right to cancel an order due to circumstances such as, but not limited to: pricing errors, website errors, stock depletion, item changes, etc. Cancelled orders will receive a full refund.